In order for you to access certain services that we offer via the site, we require you to provide us with information that personally identifies you ("Personal Information"). Personal Information may include: (i) Contact Data (such as your name, mailing and email addresses); and (ii) Demographic Data (such as your ZIP code and age). If you communicate with us by email, post messages to any of our bulletin boards or forums, or otherwise complete online forms or surveys, any information provided in such communication may be collected as Personal Information.
With the importance of protecting user personal information in mind, we do not rent, sell or give away any information identifying you individually to third parties for marketing or mailing list purposes without your permission. We also do not disclose credit card information, except for purposes related to your credit card transaction, or with your permission, or as required by law.
Public Records
As a governmental agency, we are governed by the California Public Records Act. (California Government Code section 6250 et seq.) As such, most business you conduct with the OCSD becomes a public record and is open for public inspection. Public records may be posted on the website for electronic access. Records posted on the website are also available for public inspection by requests made in person, by mail or by telephone at the appropriate OCSD office.
Cookies
The District makes reasonable efforts to avoid the use of "cookies," the data files stored on your computer by your web browser which provide information about you. Cookies may be used on our site when needed to maintain the functionality of an interactive application and are used only during the session in which you access the interactive application. Cookies created on your computer by using this website do not contain personal information and do not identify you individually. The cookie feature is used to store a temporary identifying tag on your computer. Depending on the settings of your browser or other methods, you can refuse or delete cookie files from your computer. Turning off the cookie option may limit your access to interactive applications of the District’s website.
Sending E-Mail
If you send the District an e-mail that includes personal information, we normally will use the information only to respond to your message. However, we may forward your e-mail to another agency if we believe that agency is better prepared to answer your question. We do not use information received in e-mails to create personal profiles, and we do not give or sell e-mail information to others for commercial purposes. If you send us a threat or a message that describes or promotes unlawful activity, we will forward the e-mail to the appropriate law enforcement authorities.
Information Collected and Stored Automatically
We may analyze user traffic patterns on our website from information automatically provided by your browser when you visit our site. This information includes the IP address of your computer or network, the date, time, and page(s) you visited on our site, your browser and operating system, and the referring page (the last Web Page you visited before accessing our website). We may also use the aggregated information from all of our visitors to measure server performance and improve the content of our website.
Links to Other Sites
The OCSD may provide links to web pages that are not part of the OCSD website. The privacy policies and procedures described here do not necessarily apply to those sites. We suggest that site visitors contact these sites directly for information on their data collection and privacy policies.
Site Security
We monitor network traffic to identify unauthorized attempts to upload or change information or to otherwise cause damage to the website. Anyone using the District’s website expressly consents to such monitoring.
Electronic Commerce
Users choosing to engage in electronic commerce with the District via this website are provided with reasonable security measures. OCSD e-commerce transactions are performed only under tightly controlled circumstances where there are appropriate safeguards in place to reasonably protect sensitive data. While e commerce transaction systems supported on the OCSD’s website are intended to ensure that financial data remains secure at all times, the District does not represent that the system is fail-proof.
Minors Privacy Policy
On a voluntary basis, we may use this website to collect information from minors which is related to youth education programs and other activities. Any information collected by the OCSD website from children aged 13 and under is subject to the same guidelines of the District’s general privacy policy as well as the following guidelines:
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The District will obtain parental consent before collecting, using, or disclosing personal information about any child.
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If the OCSD substantially changes its practices regarding the collection, use, or disclosure of information collected from children, parents will be informed of the changes and new parental consent will be obtained. Examples of substantive changes include what material is collected, how the information may be used, and third party access to that information.
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Upon verification of a parent's identity by the District, the parent will be able to review the personal information collected from their child upon request.
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Parents may revoke their consent, and the OCSD will delete information collected from or for their children upon request. When consent is revoked, the website will stop collecting, using, or disclosing information from or for that child. Revocation may end a child's participation in an activity if the information collected was necessary for participation in a particular activity on the website.
Updates and Changes to Privacy Policy
We reserve the right, at any time and without prior notice, to add, change, update or modify this Privacy Policy, by posting such change, update or modification on the site. Any such change, update or modification will be effective immediately upon posting on the site.
If you have questions about the privacy policy or other aspects of the OCSD’s website, you may contact the District at:
forinformation@ocsd.com
or by mail at:
Orange County Sanitation District,
P.O. Box 8127,
Fountain Valley,
CA 92728-8127.